Privacy Policy

Last Updated: 17-08-2026

Probsolve (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase on [probsolve.co].

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Information you provide directly:

Name, email address, phone number
Shipping and billing address
Payment information (processed securely through our payment provider — we do not store full card details)
Any information you submit through contact forms, newsletter sign-ups, or customer support requests

b) Information collected automatically:

IP address, browser type, device information
Pages visited, time spent on site, referring website
Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and payment
Communicate with you about your order, including confirmations and delivery updates
Respond to customer service inquiries
Send marketing communications and promotional offers, if you’ve subscribed to our newsletter (you can opt out at any time)
Improve our website, products, and customer experience
Prevent fraud and ensure the security of our website

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Delivery/courier partners — to fulfill and deliver your order
Payment processors — to securely process your payment
Service providers — who help us operate our website (e.g., hosting, analytics, email marketing tools)
Legal authorities — if required by law, or to protect our legal rights

All third parties we work with are required to handle your information securely and only for the purposes we’ve specified.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, legal, accounting, or reporting requirements. You may request deletion of your data at any time (see Section 7).

5. Cookies

Our website uses cookies and similar technologies to:

Keep items in your shopping cart
Remember your preferences
Understand how visitors use our website (analytics)
Deliver relevant marketing content

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, such as your shopping cart.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at Support@probsolve.com.

8. Children’s Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “17-08-2026” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Support@probsolve.com
📞 03234101223